Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company Company pension scheme, travel expenses, accident insurance Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links Good transport links, thorough onboarding, development opportunities Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlogStock checks and security stock monitoring / maintenanceIdentify, internally escalate and solve any potential delivery problemProactive follow up with customers on purchase ordersBe key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customerLiaise with customer through all steps of the logistic processCustomer claim coordination Ihre Qualifikation: English: Fluent (written & spoken)German: Good working level (written & spoken)Strong interpersonal and telephone communication skillsPragmatic & accountable work style combined with good analytic skills and attention to detailWilling to work according to set proceduresStrive for ownership & task conclusionGood communication skills & good team worker; self-motivated with autonomous work-stylefluency with Excel and experience with data entry and data maintenance in MRP systems ideally OracleBusiness Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export managementIdeally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor) Interested?
A ce titre, vos missions seront les suivantes : Respecter et faire respecter les exigences HACCP dont les CP (allergènes et tamis) et CCP (détecteur de métaux) Renseigner les cahiers des charges clients (composition, origines, allergènes, process…)Répondre aux demandes Réaliser les évaluations hygiène, sécurité, environnement et suivre la mise en place des actions correctivesRenseigner les clients sur tout ce qui concerne la qualité des produits (OGM, allergènes, source, origine géo…) Traiter les modifications mineures au niveau des fiches techniques Participer à la mise à jour documentaire et aux traitements des statistiques QSE Importer les fiches techniques sur le logiciel Netlor Avant tout nous recherchons une personne rigoureuse et réfléchie qui dispose de véritables connaissances règlementaires acquises idéalement dans le domaine des ingrédients fonctionnels et aromatiques, ou de manière plus générale, dans l’agroalimentaire, la qualité.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Ocean EXPORT Operations (6 months), Ocean IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Ocean EXPORT Operations (6 months), Ocean IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
Liaise with suppliers/Freight Forwarders/Couriers to prepare documentation for import declarations and keep track of BOL, Commercial Invoices, Packing Lists etc. Prepare instructions for customs declarations to send to freight forwarders and their agents to declare relevant Tariffs, Values etc.