Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company Company pension scheme, travel expenses, accident insurance Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links Good transport links, thorough onboarding, development opportunities Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlogStock checks and security stock monitoring / maintenanceIdentify, internally escalate and solve any potential delivery problemProactive follow up with customers on purchase ordersBe key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customerLiaise with customer through all steps of the logistic processCustomer claim coordination Ihre Qualifikation: English: Fluent (written & spoken)German: Good working level (written & spoken)Strong interpersonal and telephone communication skillsPragmatic & accountable work style combined with good analytic skills and attention to detailWilling to work according to set proceduresStrive for ownership & task conclusionGood communication skills & good team worker; self-motivated with autonomous work-stylefluency with Excel and experience with data entry and data maintenance in MRP systems ideally OracleBusiness Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export managementIdeally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor) Interested?
This is a full-time role working 37.5 hours per week - weekend rotation will be required at approximately 1:4 Key Responsibilities: Full range of clinical procedures, including ICSI, vitrification and PGT Communicating with patients about treatment options and results Quality Management, including supporting with audit, document control, non-compliance, quality control/assurance. Assisting in the management of imports/exports, donor recruitment and stored gametes/embryos Resource management, including staffing, consumables and equipment. Operational management including rota’s and workflow.
This is a full-time role working 37.5 hours per week - weekend rotation will be required at approximately 1:4 Key Responsibilities: Full range of clinical procedures, including ICSI, vitrification and PGT Communicating with patients about treatment options and results Quality Management, including supporting with audit, document control, non-compliance, quality control/assurance. Assisting in the management of imports/exports, donor recruitment and stored gametes/embryos Resource management, including staffing, consumables and equipment. Operational management including rota’s and workflow.
As well as providing a significant contribution to the clinical workload, the successful candidate will have opportunities to be involved in training junior embryologists, internal quality control, donor recruitment, organising imports/exports and supporting in the management of stored gametes/embryos. This is a full time position working 37.5 hour per week There will be on-call and weekend working required on a rotational basis The Location: Oxford Fertility was established in 1992 and is one of the UK’s longest standing and largest IVF clinics.